Privacy Policy | Noemara Elara Foundation

1. Introduction

Welcome to Noemara Elara Foundation ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our services:

Personal Information: Name, email address, phone number, postal address, and payment information when you make a donation.
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We use the collected information for various purposes:

To process and acknowledge your donations
To send you receipts and tax exemption certificates (80G)
To communicate with you about our programs and initiatives
To send newsletters and updates (only if you opt-in)
To improve our website and services
To detect and prevent fraud
To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal information under the following legal bases:

Consent: You have given consent for processing (e.g., newsletter subscription)
Contract: Processing is necessary for donation processing
Legal Obligation: Processing is necessary for compliance with Indian laws
Legitimate Interests: Processing is necessary for our legitimate interests as an NGO

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law:

Donation records: 8 years (as per Indian tax laws)
Newsletter subscriptions: Until you unsubscribe
Website usage data: 26 months

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access: Request copies of your personal data
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal data
Restrict Processing: Request restriction of processing your data
Data Portability: Request transfer of your data to another organization
Object: Object to processing of your personal data

To exercise these rights, please contact us at privacy@awaazbharat.org

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

SSL encryption for all data transmission
Regular security audits and updates
Restricted access to personal data on a need-to-know basis
Secure servers located in India

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our service:

Analytics: Google Analytics for website usage analysis
Email Services: For newsletter distribution

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Cookies Policy

We use the following types of cookies:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. We ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact@noemaraelara.com
By mail: D 14/15 Ground Floor, Platinum Greens, Ardee City Sector 52 Gurgaon Haryana 122003, India

14. Grievance Officer

In accordance with Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Mr. Rajesh Kumar
Grievance Officer
Email: contact@noemaraelara.com
Available: Monday to Friday, 9:00 AM to 6:00 PM IST